Data Protection Policy

CK334's Privacy Policy

Your personal information is completely safe with us. Here you'll find a clear and transparent overview of how we collect, use, and protect your data.

Last Updated: January 2026

1 Introduction

CK334 (https://ck334.bet) is a trusted online gaming platform in Bangladesh. We believe every user's privacy is a fundamental right. This Privacy Policy explains what data CK334 collects, why it is collected, how it is stored, and what measures we take to keep your data secure.

By creating an account or using any of our services, you agree to this Privacy Policy. If you have any questions, you can reach our support team at any time.

Our Commitment: CK334 never sells your personal information to third parties. Your data is used solely for service improvement and security purposes.

2 What Data We Collect

We collect various types of data when you register and use CK334's services. This data is gathered in two ways — information you provide directly, and information collected automatically while you use the platform.

Information provided directly:

  • Full Name (as per National ID)
  • Mobile Number & Email Address
  • Date of Birth & Gender
  • Current Address (including district and division)
  • National ID or passport number (for KYC verification)
  • Payment account details (bKash / Nagad / Rocket / Bank)

Automatically Collected Information:

  • Device type, operating system, and browser version
  • IP Address & Approximate Location
  • Time Spent on Platform & Browsing Behavior
  • Transaction History & Gaming Activity
  • Login time and session information
Data Type Reason for Collection Mandatory?
Name & Identity Account Registration & KYC Yes
Mobile Number OTP Verification & Communication Yes
Payment Information Deposits & withdrawals Yes
IP address Security & Fraud Prevention Automatic
Cookie Data Session Management & UX Improvement Optional

3 How Your Data Is Used

CK334 uses your data only for specific, clearly defined purposes. No unnecessary data is collected or used. A complete list of how we use your data is provided below:

  • Account Management: To verify registration, confirm logins, and keep your account secure.
  • Payment processing: To securely process deposits and withdrawals.
  • KYC Verification: To verify age and identity, and to prevent fraud.
  • Customer Support: To resolve issues and provide support.
  • Promotional Communications: To inform you about bonus offers and updates (you can opt out at any time).
  • Security monitoring: To detect suspicious activity and maintain platform security.
  • Legal obligations: To comply with applicable laws and regulatory requirements.

CK334 never sells your data to advertising networks or data brokers. This is our firm commitment.

4 Cookie Policy

CK334 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security. Without these, the platform will not function properly.
  • Functional Cookies: To remember your language preference, timezone, and personalized settings.
  • Analytics Cookies: To identify which pages are most used and where issues occur — helping us improve our service.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

Third-party advertising cookies are not used on CK334. Your gaming behavior is never shared with any advertiser.

5 Sharing data with third parties

CK334 shares data with third parties only in strictly limited circumstances and solely when necessary. Under no circumstances is data sold or disclosed without good reason.

Cases where your data may be shared:

  • Payment Gateway: Necessary data is shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals. This data is used solely to complete transactions.
  • KYC Service Provider: With certified and trusted providers for identity verification.
  • Law Enforcement Agencies: In cases involving a court order or legal obligation.
  • Fraud Prevention: In cases involving investigation of money laundering or other illegal activity.

Important: All our third-party partners operate under strict confidentiality agreements. They cannot use your data for any other purpose without CK334's explicit authorization.

6 Data retention period

CK334 does not retain your data longer than necessary. A specific retention period is defined for each type of information.

Data Type Retention period Reason
Account Information For as long as the account remains active Service delivery
Transaction records 5 Years Legal Obligations
KYC documents 3 years after account closure Regulatory Guidelines
Log Files 90 Days Security Review
Cookie Data Up to 1 Year UX Improvement

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

7 Your Rights Over Your Data

Every CK334 user has full control over their own data. We uphold the following rights for you:

  • Right to Access Data: You may request to know what data we hold about you at any time.
  • Right to Rectification: To update incorrect or outdated information, please contact support.
  • Right to Erasure: After closing your account, you may request deletion of any data that is not required to be retained by law.
  • Data Portability: You can request a copy of your data in a specified format.
  • Marketing opt-out: To stop promotional emails or SMS, simply contact support at any time.
  • Filing a complaint: If you have any concerns about data privacy, you can raise them directly with us.

For any data-related inquiries, email us at: support@ck334.bet — We will respond within 7 business days.

8 Data Protection Security Measures

CK334 has implemented industry-leading technical and organizational measures to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Database Encryption: Sensitive data at rest is protected with AES-256 encryption.
  • Two-factor authentication (2FA): OTP verification is required for login and all critical transactions.
  • Firewall & DDoS Protection: Advanced security measures are active at the server level.
  • Regular security audits: Regular penetration testing is carried out by independent third-party experts.
  • Restricted Access: Only authorized personnel may access specific data.

Never share your password or OTP with anyone. No CK334 staff member will ever ask for your password.

9 Child Protection Policy

CK334 is strictly prohibited for anyone under 18 years of age. We do not knowingly collect personal information from minors.

If a parent or legal guardian believes their child has accidentally registered on our platform, please support@ck334.betcontact us immediately. We will promptly close the account and delete all associated data.

10 Privacy Policy updates

CK334 may update this Privacy Policy when necessary. If any significant changes are made:

  • A notification will be sent to your registered email
  • The "Last Updated" date at the top of the page will be changed
  • 7 days' notice will be given before changes take effect

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact Us

For any questions, feedback, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@ck334.bet
  • Live Chat: Click the chat button at the bottom right of the website (active 24/7)
  • Response time: Email responses are provided within 72 hours

Our support team is available in Bangla. Feel free to reach out whenever you need help.

Why CK334 Is Trusted

Your data Keep secure We

CK334's privacy protection measures — so you can play with complete peace of mind.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — no third party can access this data.

SSL 256-bit AES-256
KYC Verification System

Every account goes through identity verification to prevent fraud and unauthorized access.

NID Verification Age verification
Two-step verification

OTP is required for login and large transactions. Without a code sent to your mobile, no one can access your account.

OTP Protection 2FA Enabled
Data is never sold

CK334 never sells your data to advertisers or data brokers. That is our non-negotiable policy.

Data Not for Sale Zero Ad Tracking
Regular Security Audits

Independent cybersecurity experts regularly audit CK334's systems to ensure there are no vulnerabilities.

Penetration Testing Regular Audits
Full Control Over Your Data

You always have the right to request access to, correction of, or deletion of your data.

Data access Right to deletion
Protection Process

How Your Information Kept Secure

CK334 follows a multi-layered approach to protecting your data. Safeguarding your privacy at every step is our top priority.

1
Encryption During Data Collection

From the moment you submit a form, your data is SSL-encrypted in transit before it reaches our servers.

2
Stored on Secure Servers

Your data is stored on firewall-protected servers with AES-256 encryption.

3
Restricted Access Policy

Only authorized and verified personnel may access specific data — not all data.

4
Ongoing Monitoring & Audits

The system is monitored 24/7. Any suspicious activity is detected and blocked immediately.

5
Secure deletion upon expiry

Once the retention period expires, data is permanently and securely deleted with no possibility of recovery.

Our Privacy Commitment

What We Never Do

Selling, sharing without consent, or storing data unnecessarily.

What we always do

Ensuring encryption, conducting regular audits, and maintaining transparency.

Your rights are always active

You can request to view, correct, or delete your data at any time.

24/7 Security Monitoring

Round-the-clock system monitoring with immediate incident response.

Read our other policies to learn more

Safe gaming experience

Read our Privacy Policy? Join CK334 now

Your data is completely secure. Join the platform trusted by millions of players across Bangladesh and get started today.

বাংলা